If you own a hotel, you will want to make sure every customer that stops at your hotel has the best possible stay. To do this you will want to make sure everything is perfect, from the wallpaper, to the service provided and from the bathroom towels, to the stainless steel seamless pipes used for the piping. While this can be expensive it is crucial to make sure that everything is perfect for all your guests so they keep coming back in future.
This is the same for all hotels, not just yours. Every single hotel wants to make sure that all of their fittings and furnishings are in tip top condition to promote the hotel in the best light possible. You will want to make sure you and your hotel/s are doing the same thing. The hospitality industry is so fierce that you will want your hotel to stand out from the crowd.
Some hotels do this by making their hotels 'chiq' or 'niche' hotels. This tends to mean that the hotels have a theme to them. For example you may want to make your hotel have a Victorian theme, or you may want all the furniture and fittings to be or have white on them so the hotel has a similar look to it. This will make your hotel stand out even more as it will be memorable to the people who stay. They will also be more likely to recommend the hotel to a friend as well because when thinking of hotels, your unique themed hotel will spring to mind, due to its uniqueness.
So to make that your business stands out from the crowd and is a memorable experience for all of your clients then you will want to make sure everything is working like clockwork so that every guest has the same, pleasant experience. You should also consider having a theme for the hotel so it is memorable and can be spread through word and mouth more